Swimright Knowledge Base - I have just purchased a 8gb SharkEye tracker and I tried to use it for the first time on Friday morning. When i went to use it there was a message on the screen saying there is a fault with the SD card and therefore it would not let me record. PLEASE CAN YOU HELP? I live in Reading and drop off the unit for you to look at if that is easier? Many thanks Gordon Dart Reading Swimming Club Coach

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2009-12-15 14:00:57 Category: SharkEYE Tracker Question:

I have just purchased a 8gb SharkEye tracker and I tried to use it for the first time on Friday morning. When i went to use it there was a message on the screen saying there is a fault with the SD card and therefore it would not let me record. PLEASE CAN YOU HELP? I live in Reading and drop off the unit for you to look at if that is easier?

Many thanks

Gordon Dart
Reading Swimming Club Coach

2009-12-15 14:28:24 Answering Personnel: SwimRight Admin Answer:

Hi Gordon,

This error probably arises because the SD card has not been formatted. If you open the manual and turn to page 11 (section 9), you will find instructions for formatting the SD card using the menu on the head unit. This should solve your problem, please let us know if it does not.

Best Wishes,

The SwimRight Team